Terms and Conditions

Last Updated: 2023-11-01

Please read these terms and conditions carefully before using our website.

1. Acceptance of Terms

By accessing and using www.celestko.com (“the Website”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

2. Definitions

“We,” “our,” and “us” refer to Celestko.

“You” and “your” refer to the user or customer of the website.

“Products” refer to the goods and services offered for sale on the website.

3. Use of the Website

3.1. You must be at least 18 years old to use this website and make purchases.

3.2. You agree to provide accurate and complete information when making a purchase.

3.3. You are responsible for maintaining the confidentiality of your account information, including your username and password.

4. Ordering and Payment

4.1. All orders placed through the website are subject to acceptance and availability.

4.2. Prices, product descriptions, and availability are subject to change without notice.

4.3. Payment must be made in full before your order is processed and shipped.

5. Shipping and Delivery

5.1. We will make reasonable efforts to deliver your order promptly, but we are not responsible for any delays caused by third-party carriers.

6. Returns and Refunds

6.1. Our Orders and Refunds Policy outlines the terms and conditions for orders,  returning products and requesting refunds. Please refer to our separate policy for details.

7. Intellectual Property

7.1. All content on the website, including text, graphics, logos, images, and software, is the property of Celestko and is protected by copyright and other intellectual property laws.

7.2. You may not use, reproduce, or distribute any content from this website without our express written consent.

8. Privacy Policy

8.1. Our Privacy Policy explains how we collect, use, and protect your personal information. Please refer to our separate Privacy Policy for details.

9. Limitation of Liability

9.1. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of this website or the products purchased from it.

10. Governing Law and Dispute Resolution

10.1. These Terms and Conditions are governed by the laws of Canadian federal law (Quebec provincial law), and any disputes shall be resolved through arbitration in accordance with the rules of the Canadian Commercial Arbitration Centre (CCAC).

11. Changes to Terms and Conditions

11.1. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website.

12. Contact Information

12.1. For questions or concerns regarding these Terms and Conditions, please contact us at info@celestko.com . By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.